Most Popular Questions
If you cannot find answers to your questions in our FAQ, you can
always contact us. We will get back to you shortly!
Our office hours are 8am-6pm Monday-Friday, with an after-hours triage line. All appointments must be scheduled ahead of time. We cannot take walk-ins at this time. If you have an urgent need outside of business hours, choose the After Hours Nurse Line extension when you call the office and a nurse will address your needs. A $50 fee is applied for this service.
Call the office at 208-845-0464. If your appointment is not urgent, you may send a direct message through your patient portal and we will call you back within 2-3 business days.
All our visit costs are listed under Services and Fees menu. Our goal is to be transparent and straightforward. The cost is determined by the specialty of the appointment and the time with the provider.
Calls will be received by our administrative staff. We will determine which healthcare provider is appropriate for your needs and determine a time that works for both of you. Not all of our providers are in the office every day. Your membership enrollment, patient portal registration, and all medical information must be completed before we can schedule your appointment.
Yes. Heart 2 Heal is a community of members who commonly value medical freedom, informed consent and a Biblical worldview. It is important to read and understand the mission and structure of H2H before becoming a member.
The membership enrollment fee is optional. We encourage you to make a tax-deductible donation towards expanding our services. The membership agreement covers you and others in your household, giving you access to our providers and all of the benefits listed on the Benefits page. A household is considered one or two adults with dependent children, 25 and under. For more information, see our Service Options page.
No. However, each person or household does have to sign the Membership and Services Agreement but does not have to personally hold Christian beliefs. Heart 2 Heal’s mission is to anyone in our community.
Heart 2 Heal Idaho is a community of likeminded members who have agreed to an understanding of our Statement of Faith and signed the Membership and Services Agreements. These agreements keep our Mission Statement and Core Values in focus as we work together towards a re-envisioned healthcare system. These documents are also to protect you and your provider from any interference that may affect your care.
Membership benefits are outlined here. As we formally expand our network of providers and offices with other medical specialties, members will also have access to those services.
No, we do not. This allows us to make the best decisions to maintain low overhead expenses and complete transparency of costs with our members. This also allows us to stay focused on our core values of medical freedom and informed consent. As stated in our member agreements, H2H does not produce insurance forms or documentation for the patient to submit on their own.
At this time, the healthshare company that we have found aligns with our business structure is Samaritan Ministries. We can provide the required documentation for their reimbursement. If you are a member of a different healthshare organization, feel free to call Amanda to discuss your options.
Yes, all the healthcare professionals who are at our office or complete your telehealth visit are licensed in the State of Idaho. See the bios section here to find out more about our amazing team!
Currently, we only see patients who have established care with H2H in person or via telehealth in Idaho and Oregon. Our patients are able to be treated via telehealth in urgent care situations while traveling.
Yes, you can use your health savings to make payments for services, however this is not an option for the Membership Fee. H2H has no liability if your HSA carrier requests reimbursement or additional documentation regarding the charges.
Still have a Question?
If you cannot find answers to your question in our FAQ, you can
always contact us. We will get back to you shortly!
208-845-0464
We are always happy to help you
info@heart2healministry.net
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